Legal Information
Last Updated: July 8, 2026
Thank you for shopping with Recently Deceased. We strive to provide quality products and excellent customer service. By using our website or placing an order, you agree to the policies outlined below.
Privacy Policy
Your privacy is important to us.
Information We Collect
When you place an order or contact us, we may collect:
Name
Billing and shipping address
Email address
Phone number (if provided)
Payment information (processed securely through our payment providers)
Order history
We may also collect anonymous website analytics to help improve our website and customer experience.
How We Use Your Information
Your information is used to:
Process and fulfill orders
Provide customer support
Send shipping notifications
Respond to inquiries
Improve our website and services
Send occasional promotional emails (only if you've subscribed)
We never sell your personal information.
Third-Party Services
We work with trusted third-party providers for payment processing, shipping, analytics, and email communications. These providers receive only the information necessary to perform their services.
Cookies
Our website may use cookies to improve functionality, remember preferences, and analyze website traffic. You may disable cookies in your browser, although some features may not function properly.
Terms & Conditions
By accessing or purchasing from Recently Deceased, you agree to these terms.
Product Availability
Many of our releases have limited quantities in stock.
Availability is not guaranteed until your order has been successfully processed.
We reserve the right to limit quantities or cancel orders when necessary.
Pricing
Prices are subject to change without notice.
Although we make every effort to ensure accuracy, pricing errors may occur. If an error is discovered after an order is placed, we reserve the right to cancel or refund the order before shipment.
Product Images
Product images are representative whenever possible.
Packaging, artwork, slipcovers, inserts, and other collectible components may vary slightly from mockups shown prior to release.
Intellectual Property
All website content—including artwork, logos, text, graphics, product descriptions, photographs, and branding—is the property of Recently Deceased or its licensors and partners and may not be copied or reproduced without written permission.
Limitation of Liability
Recently Deceased is not responsible for delays or losses caused by shipping carriers, weather, customs, strikes, or other events outside our control.
Our maximum liability shall not exceed the purchase price of the affected product.
Shipping Policy
Shipping is free in the US for purchases over $99.
Order Processing
Most in-stock orders ship within 2–5 business days.
During major sales, holidays, conventions, or new release periods, processing times may be longer.
Pre-orders ship once all items in the order are available unless otherwise noted.
Combined Orders
Orders containing pre-order items may be held until every item is available.
If you would like in-stock items shipped separately, please place separate orders.
Shipping Carriers
We ship using trusted carriers including USPS, UPS, and other available shipping services.
Tracking information will be emailed once your order ships.
International Orders
International customers are responsible for any customs duties, taxes, VAT, import fees, or brokerage charges imposed by their country.
Recently Deceased is not responsible for delays caused by customs processing.
Lost or Damaged Packages
If your shipment arrives damaged or appears lost, please contact us as soon as possible.
While we will gladly assist with carrier claims, replacement or refund decisions may depend upon carrier investigations.
Returns, Refunds & Exchanges
We want you to be happy with your purchase.
Damaged or Defective Items
If you receive a severely damaged or defective product, please contact us within 48 hours of delivery.
Please include:
Your order number
A description of the issue
Clear photographs of the product and packaging
Minor shelf wear, tiny corner dings, or shrink-wrap imperfections are not considered defects due to the nature of shipping collectible media.
Returns
Unfortunately we are unable to accept returns. All sales are final.
Exchanges
Exchanges will be considered for defective merchandise. The exchange must be for the same item.
We cannot guarantee exchanges for limited stock items once they have sold out.
Order Cancellations
Orders may be canceled before shipment.
Once an order has shipped, it is subject to the Return Policy above.
Pre-orders may be canceled prior to shipment unless otherwise noted on the product page.
All orders are immediately processed through our secure merchant processor as they are placed, incurring irreversible fees. Therefore, if an order needs to be cancelled a cancellation fee will be deducted from your refund before it is issued.
Contact
If you have questions regarding these policies or need assistance with an order, please contact our customer support team through our Contact page.
We appreciate your support of independent physical media and are committed to providing the best possible customer experience.